In light of the current outbreak of the new coronavirus (SARS-CoV-2), we are taking additional precautionary measures to minimise the risk of cross-infection to our patients, many of whom are in higher risk groups.

We will:

  • Spread out appointments to reduce the likelihood of patients crossing paths on arrival or departure.
  • Clean/disinfect touch points, treatment couch and other furniture prior to each appointment.
  • Wear a surgical mask for the duration of the treatment.
  • Wash our hands before and after appointments and as a matter of course during treatments.
  • Avoid using tongue diagnosis or acupuncture points on the face that would require close face-to-face contact.
  • Contact patients if we are aware of any increased risk of infection (if we have any symptoms ourselves, or come into contact with anyone with a confirmed or suspected case).
  • Generally undertake hygiene and social distancing measures as per UK government guidance.

We are asking our patients to please:

  • Arrive to the clinic at the correct time for your appointment.
  • Wear an ordinary surgical mask for the duration of the appointment. You may bring your own, or your practitioner can provide one for you when you arrive.
  • Bring your own water bottle for drinking, and a pillow and/or towel for comfort during the treatment.
  • If you need to sneeze or cough while in the clinic, please do so into a disposable tissue and throw it away immediately. Please wash your hands immediately after doing so.
  • Wash your hands on arrival in the clinic, and before leaving.

We are asking our patients to please contact us in advance of their appointment if they have any of the following:

  • Contact with anyone with a confirmed or suspected case of COVID-19,
  • High temperature: this means you feel hot to touch on your chest or back – you do
    not need to measure your temperature
  • New, continuous cough: this means coughing a lot for more than an hour, or three or
    more coughing episodes in 24 hours – if you usually have a cough, it may be worse
    than usual
  • Anosmia: lack of taste or smell
  • Recent history of overseas travel.
In such cases, we will advise patients follow current UK government guidance for social distancing, self-isolation and/or postponing their appointment. In some cases we may offer a remote consultation instead. We will waive cancellation fees if applicable.
Updated 11/08/2020