In light of the current outbreak of the new coronavirus (SARS-CoV-2), we are taking additional precautionary measures to minimise the risk of cross-infection to our patients, many of whom are in higher risk groups.

We will:

  • Spread out appointments to reduce the likelihood of patients crossing paths on arrival or departure.
  • Clean/disinfect touch points (door handles, banisters, etc) and treatment couch prior to each appointment. (We also continue to use fresh paper couch roll for each patient, as usual.)
  • Wash our hands before and after appointments and as a matter of course during treatments.
  • Contact patients if we are aware of any increased risk of infection (if we have any symptoms ourselves, or come into contact with anyone with a confirmed or suspected case).
  • Generally undertake hygiene and social distancing measures as per UK government guidance (and usually more stringently).

We are asking our patients to please:

  • Arrive to the clinic at the correct time for their appointment.
  • Bring their own water bottle for drinking.
  • Have clean tissues with them, to cover/catch sneezes and coughs etc.
  • Wash their hands on arrival in the clinic.

We are asking our patients to please contact us in advance of their appointment if they have any of the following:

  • Contact with anyone with a confirmed or suspected case of COVID-19,
  • A respiratory infection including shortness of breath or cough,
  • Fever,
  • Other flu-like symptoms.
  • Recent history of overseas travel.
In such cases, we will advise patients follow current UK government guidance for social distancing, self-isolation and/or postponing their appointment. In some cases we may offer a remote consultation instead. We will waive cancellation fees if applicable.
Updated 15/03/2020