COVID-19 Precautions

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CORONAVIRUS PRECAUTIONS IN CLINIC

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In light of the current outbreak of the new coronavirus (SARS-CoV-2), we are taking additional precautionary measures to minimise the risk of cross-infection to our patients, many of whom are in higher risk groups.

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We will:

  • Spread out appointments to reduce the likelihood of patients crossing paths on arrival or departure.
  • Clean/disinfect touch points, treatment couch and other furniture prior to each appointment.
  • Wear a surgical mask for the duration of the treatment.
  • Wash our hands before and after appointments and as a matter of course during treatments.
  • Avoid using tongue diagnosis or acupuncture points on the face that would require close face-to-face contact.
  • Contact patients if we are aware of any increased risk of infection (if we have any symptoms ourselves, or come into contact with anyone with a confirmed or suspected case).
  • Generally undertake hygiene and social distancing measures as per UK government guidance.

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We are asking our patients to please:

  • Arrive to the clinic at the correct time for your appointment.
  • Wear an ordinary surgical mask for the duration of the appointment. You may bring your own, or your practitioner can provide one for you when you arrive.
  • Bring your own water bottle for drinking, and a pillow and/or towel for comfort during the treatment.
  • If you need to sneeze or cough while in the clinic, please do so into a disposable tissue and throw it away immediately. Please wash your hands immediately after doing so.
  • Wash your hands on arrival in the clinic, and before leaving.

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We are asking our patients to please contact us in advance of their appointment if they have any of the following:

  • Contact with anyone with a confirmed or suspected case of COVID-19,
  • High temperature: this means you feel hot to touch on your chest or back – you do
    not need to measure your temperature
  • New, continuous cough: this means coughing a lot for more than an hour, or three or
    more coughing episodes in 24 hours – if you usually have a cough, it may be worse
    than usual
  • Anosmia: lack of taste or smell
  • Recent history of overseas travel.
In such cases, we will advise patients follow current UK government guidance for social distancing, self-isolation and/or postponing their appointment. In some cases we may offer a remote consultation instead. We will waive cancellation fees if applicable.
Updated 11/08/2020

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